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	Building Shared Understanding of Wicked Problems

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Being a Dialogue Mapper is a complex process that combines listening skills, writing and technology skills, and group interaction skills.  In my experience it is much too difficult to acquire a critical mass of learning in these skill areas in just two days.  In the past this workshop worked as way for people to “check out” dialogue mapping. It is now becoming focused instead on meeting the needs of those who at some level find themselves already committed to the outcome of dialogue mapping:  creating a more effective, honest, and human container in which people can discuss complex and contentious issues, without trying to change the behaviors of the participants or limit the intensity of the topics. I call this the “Container Vision”, because it focuses on the physics of the dialogue process, not sociology or psychology of the participants.  I believe that people who register for the Workshop understand this vision, and at some level already have that commitment in their lives (though perhaps only experience it as frustration at the way most meetings run.) The most important learning in this workshop is not cognitive.  It's not about understanding.  (If it were then you could skip the workshop and just read the book!)  It's more like a change in the body, or a change in being.  That kind of learning comes from experience and practice.  So I am restructuring the Dialogue Mapping Workshop to focus more on practice and less on theory and mechanics.   Jeff Conklin